Arthur Fink — Eyes Open

What are the behaviors of exceptional leaders?
What do exceptional leaders do?
What do exceptional leaders say?

Exceptional leaders . . .

• Have lots of integrity.  They can be trusted to hear difficult points of view, to speak the truth, to take responsiblity for their actions and words.

• Ask probing questions.  They want to really know what is happening, and why, and seek out people who can provide solid answers to their questions.  They are not afraid to admit their ignorance.

• Speak and write clearly.  They know that their words will have a strong impact, and they insure that these words have the right impact.

• Trust the people they are leading — most of the time.  They have a sense of when that trust might not be fully deserved, and work to instill values of trust, integrity, and cooperation.

• Can stay focused on the big picture most of the time, and are not overwhelmed with the details required to carry out policies.  They can delegate tasks effectively and completely.

• Have clear goals — for themselves, and for their organization.  And they can articulate these goals as a clear vision that can guide the work of everybody in the organization.

• Have a passion and energy that inspires all those around them.

• Regularly affirm the contributions of others in the organization.  While they will take credit for bringing in the right people, and motivating them effectively, they recognize that any final product or result is a team effort

• Have strong interests and involvement in a various endeavors.  They are nurtured by their involvements in the arts, and by their work with community, religious, and civic groups.