In consdiering the design challenges I face, I’d distinguish process from paradigm.

Many of the processes I use may be time worn, orthodox, etc. Contextual inquiry (or listening to users) is not new, paper prototyping was not invented last week. I use them not because they are “accepted orthodoxy” but because I find them functional steps towards creative solutions.  The fact that they may be “orthodox” does not make them wrong or outmoded.

But I’m stuck with too many old paradigms about how to understand the world. I imagine a vehicle having some controls, and would have trouble coming up with a Segway where you just lean to steer it. I imagine sound players will have knobs, and would not have expected the iPod model. I still expect cameras to look like those old film devices, even though the physical constraints that led to such designs are gone. I don’t choose these paradigms — I’m stuck with them, until I find a way to escape.

How will my processes, methods, whatever, help me to see the world outside the paradgms that limit my vision? That’s the burning question for me — each day, and with each new project.

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